OPP Provincial Constable James Giovannetti discusses the Dufferin Mobile Crisis Response Team (MCRT) on 10-5 The Official Podcast of the OPP Association. When MCRT deals with a mental health call, the patient is transported to hospital less than 7% of the time. If the team does take a patient to hospital, the process is streamlined quickly, freeing up the police officer and nurse team to be available for other calls. The nurses working on the team are able to get the patients into the mental health system efficiently, which takes workload off Emergency Room nurses. In 2023, through the partnership of the MCRT with the local hospital, wait times in the ER have been reduced, despite the number of calls for mental heath rising.