In this podcast, Ricardo shares his experience attending the Taylor Swift concert with his daughter, highlighting what he learned. Initially skeptical, he was impressed by the event's importance to the young audience, teaching him the importance of understanding stakeholders. He was impressed with the flawless execution of the show, which featured impeccable project management. Ricardo comments that we must leave our comfort zone to gain new perspectives and understand social changes. Ultimately, he draws parallels between Taylor Swift's ability to captivate her audience and the project's effective delivery, highlighting the value of capturing stakeholder sentiment and delivering transformative experiences. Listen to the podcast to know more.