EP 3 - Stop Telling Me How To Run My Business - Listen - A Whole

EP 3 - Stop Telling Me How To Run My Business

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Description

Let's chat about owning a business and customer service in 2020! Is it just me, or does there seem to be a huge sense of entitlement around 'the customer always being right'? I'm all for receiving feedback in regards to my business, but has social media blurred that line and do people often think that nastiness & abuse is an acceptable form of feedback?

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