Linnea Gandhi - Reducing Noise in Organizations
Listen now
Description
It is our pleasure to welcome back Linnea Gandhi to the podcast! Linnea manages the boutique consulting firm BehavioralSight; develops and teaches applied behavioral science courses at the University of Chicago’s Booth School of Business; is pursuing her Ph.D. at the Wharton School of the University of Pennsylvania; and lately has been keeping busy with helping to edit and organize the newly published book, “Noise: A Flaw in Human Judgment,” written by renowned behavioral economists Daniel Kahneman, Olivier Sibony, and Cass Sunstein. She also loves her puppies, and your puppies too.   In today’s episode, Erik and Zarak explore with Linnea the differences between bias and noise, as well as the difficulty in designing behavioral interventions that are easy, relatable, and impactful. A lack of psychological safety in corporate culture makes it difficult to even find error and failure in companies, let alone try to improve them. The reason is because professionals (and people in general) are programmed to provide solutions. We’re rewarded for fixing things, or making them better – not so much for pointing out glaring errors that no one has noticed if we don’t have a ready-made answer for how to solve them.   How to address this gap, you ask? Well, you might start with a “noise audit.” Tune in and find out how to get started! Or sign up for her new online class on the subject at https://www.behavioralsight.com/online-learning.
More Episodes
How do you start a new pattern of behavior? Sarah Watters wants you to build a snowball. Sarah is a Senior Consultant and Behavioral Scientist at Wellth, a health tech company focused on driving healthy behaviors among complex, chronically ill, individuals. Since joining Wellth in 2021, Sarah...
Published 09/05/23
Published 09/05/23
In this episode, Erik interviews top researchers on the topic of social trust and coordination live from the 2022 Norms and Behavioral Change Conference (NoBeC) at the University of Pennsylvania.  Erik interviews two speakers from the conference about their research on social trust and...
Published 02/22/23