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When you’re waiting in a queue there are various ways to bide your time: chat to someone, gaze off into the distance, or check your phone. The science of human interaction tells us that the impact on your brain and body is vastly different depending on your choice. Live person-to-person connection changes us and the society we live in, so it’s in our best interests to use technology sensibly.
This program was first broadcast in June 2019.
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