Reviews
This has done nothing but helped build out my CS team as well as me as the CEO to help support, lead them and give them more of the direct help they need. Highly recommended.
Dinsoty via Apple Podcasts · United States of America · 06/18/21
Lots of information in no time - just what I was looking for! I can highly recommend the show as I found each episode valuable and interesting with many new and exciting topics in customer service.
Kasper_MC via Apple Podcasts · Great Britain · 05/19/21
I’ve been reading and listening to Shep for a long time. Everything he does is true to his mission of being amazing, and this podcast is no exception. Every episode is packed with great insights. Listen regularly and you will become a better leader — period! Thanks, Shep!
BrittanyHodak via Apple Podcasts · United States of America · 02/02/21
Love Shep’s podcast - fun and to the point. Give it a shot 100%
Great for SAAS via Apple Podcasts · Australia · 10/29/20
Shep goes out of his way to get the best customer service practices from his guests so his audience can apply them in their own businesses. BRAVO!
Michael Go cubs go via Apple Podcasts · United States of America · 08/18/20
Shep hosts a great podcast and his guests provide so much insight into CX best practices and connecting with customers. Worth the listen!
LeenLeen123 via Apple Podcasts · United States of America · 08/05/20
Great show as always Shep! And great topic and conversation.
Anonymous Reviewer, MA via Apple Podcasts · United States of America · 05/19/20
Shep is the go-to guru on creating and sustaining an amazing customer experience. That's because he listens more than he talks and when he speaks, you always learn something new. I love his style and am honored to have been a guest. Can't wait for the next edition!!!Read full review »
King Astro 1 via Apple Podcasts · United States of America · 04/22/20
A fascinating conversation with MyOutDesk on working remotely in times of crisis! Love Amazing Business Radio! Thank you Shep Hyken & Daniel Ramsey.
Jeremy-T via Apple Podcasts · United States of America · 04/15/20
Truly enjoy Shep's perspective and it was a blast being a guest on his show.Read full review »
SammieNala via Apple Podcasts · United States of America · 03/03/20
Amazing time working with you Shep, thanks again!
Teri Yanovitch via Apple Podcasts · United States of America · 02/28/20
Fantastic episode, and She is a great host.
Tyler22289 via Apple Podcasts · New Zealand · 11/29/19
Really enjoyed being interviewed by Shep for his podcast. He's a fantastic interviewer who gets to the heart of the topic quickly and highlights the vital takeaways. He's amazing!Read full review »
DennisSnow via Apple Podcasts · United States of America · 11/15/19
If everyone listened to Shep's advice, we'd all be better off! So much to learn from this podcast, no wonder it's popular. Check out the May 6, 2019 episode especially ;)Read full review »
Karen jaw-mad via Apple Podcasts · United States of America · 05/09/19
I love the amazing guests that are always on the show as well as the way the host has tremendous knowledge of what to say in order to get the best out of each episode. Truly a podcast worth listening to
Maze Decker via Apple Podcasts · United States of America · 04/11/19
Shep is a great host, always excited about discussing the importance of customer service to businesses! It's a wonderful way to spend your drive time or lunch! Make sure to listen! You will love it!Read full review »
a lyft fan via Apple Podcasts · United States of America · 03/26/19
Shep always lands amazing guests and I always find a couple nuggets out of each show I can immediately apply in my professional life!
Cincyreader via Apple Podcasts · United States of America · 01/29/19
Very informative podcast. The host, Shep, is great in conducting very entertaining interviews that are thoughtful and inspirational. The tips shared are likewis actionable. It's a show to listen to.Read full review »
Saoirse Sky via Apple Podcasts · Philippines · 10/30/18
Shep Hyken hosts fantastic, enthusiastic and thoughtful interviews with the best minds in business. A great listen for your commute or lunch break.
MGood87 via Apple Podcasts · United States of America · 10/10/18
Shep and his guests provide some incredibly actionable and compelling content on how to effectively grow your business by championing your customer. Highly recommend listening and subscribing to Amazing Business Radio if you want the knowledge AND mindsets to build a brand customers flock to...Read full review »
J. Barshop via Apple Podcasts · United States of America · 09/20/18
Shep is a superb interviewer who comes to the podcast thoroughly prepared and yet has the performer's instincts to allow an interview to go in a completely unexpected direction to surprise, delight, and educate the listener.Read full review »
RWB, MD via Apple Podcasts · United States of America · 08/21/18
What an amazing interview with Shep. Always a pleasure to catch up and have a great conversation. thank you Shep for having me!
hi2la via Apple Podcasts · United States of America · 08/14/18
I thoroughly enjoyed my time at Amazing Business Radio By Shep Hyken. It was a pleasure to meet Shep and discuss Artificial Intelligence Combined with Human Intelligence; the Future of Business Transformation. Great show with an amazing host!
Jim Iyoob via Apple Podcasts · United States of America · 07/25/18
Shep is an inspirational leader in creating amazing customer experiences. His insights into how customer relationships should be developed and nurtured will help any company turn their customers into true fans.
LarsKristensen via Apple Podcasts · Canada · 04/10/18
This podcast is a MUST LISTEN! The insight and expertise that is shared on this show is phenomenal. Shep brings on a wide variety of guests and topics related to customer service and experience that are truly applicable to any industry in any capacity. I enjoy tuning in each week!
Joshua Liebman via Apple Podcasts · United States of America · 11/01/17
Thank you Shep and Team for providing a channel for the latest insights and innovations in customer-focused business management.
experience man via Apple Podcasts · United States of America · 10/03/17
Fantastic program! Dynamic, fresh programming. Insightul host with inspring guests. Lots of great takeaways! Highly recommended.
ShayMacB via Apple Podcasts · United States of America · 09/28/17
I've enjoyed listening to Shep's broadcasts for a long time, and have recently had the privilege of working with him personally on a September 2017 episode. Shep is a consummate pro, knowledgable about customer experience, and clearly passionate about helping companies raise the bar. If...Read full review »
DayDstrysNit via Apple Podcasts · United States of America · 09/12/17
Shep host of Amazing Business Radio highlights all aspects of business in this can’t miss podcast. The host and expert guests offer insightful advice that is helpful to anyone that listens!
Brooke Craven via Apple Podcasts · United States of America · 08/28/17
Shep is known for his mastery of customer service, but who knew how great an interviewer he is? The man knows how to get the best out of his guests and his latest, Nicky Billou is a rock star! Check out this podcast!
The Gipper's Heir via Apple Podcasts · Canada · 08/22/17
Love this podcast! Shep has great anecdotes and insights and makes tricky subjects easy to understand. Thanks for an always amazing podcast!
Ordinarilygent via Apple Podcasts · United States of America · 08/07/17
Shep is a brilliant customer service expert, but also just a great person as well. He really cares about the audience he educates and you'll see that through his podcasts.Read full review »
John at ICO via Apple Podcasts · United States of America · 06/20/17
I'm not a huge podcast person, but Amazing Business Radio is an exception for me. Shep Hyken's contagious enthusiasm and compelling guests make every episode fly by. I always learn something new.Read full review »
JT two via Apple Podcasts · United States of America · 04/04/17
Shep's podcast is always interesting, full of excellent advice, and a fun listen!Read full review »
E P_ via Apple Podcasts · United States of America · 03/07/17
This is a go-to listen for me when ever a new epsidode drops. Great insights into what's shaping customer experience today. Shep is a great host as well - high energy, very informed guy. Makes it a fun listen.Read full review »
kylec2000 via Apple Podcasts · United States of America · 02/28/17
If you're in customer service or business and you're serious about delivering a great experience to your customers, listen to this show. Shep Hyken is one of the very best!Read full review »
Jeremy Watkin via Apple Podcasts · United States of America · 02/22/17
Every conversation Shep has with guests is inspiring -- lots of great advice for anyone in business. I was honored to be interviewed by Shep, and it was a lot of fun. He shares great examples of customer service excellence. These podcasts can help shape customer-centered management to propel your...Read full review »
clearaction via Apple Podcasts · United States of America · 02/14/17
It was my privilege to join Shep on a recent episode of Amazing Business Radio -- and, part of the reason it was such a treat is because I was a regular listener long before I was a guest on the show! If you want to learn about making your business amazing -- and enhancing your customer service...Read full review »
smckain via Apple Podcasts · United States of America · 01/31/17
There are no shortage of business related podcasts but the guests that Shep invites to the show for this series all bring something unique and ACTIONABLE to the table which is what I enjoy most. A lot of content seems to get recycled on other podcasts which isn't a bad thing, I just prefer...Read full review »
ckeck via Apple Podcasts · United States of America · 01/17/17
Shep is a well-informed, engaging interviewer who really knows how to get the best out of his subjects! You can learn a lot by listening to him and the very smart people he has on his show.
The Discerning Consumer via Apple Podcasts · United States of America · 01/03/17
Shep is a world-class expert on this topic, but also has the ability to make Customer Service ideas FRESH and CUTTING EDGE…which is REFRESHING!!
AndyMastersKYC via Apple Podcasts · United States of America · 11/22/16
Great content and Shep is a great host. The shows are informational and entertaining at the same time.
wilbanksmatt via Apple Podcasts · United States of America · 11/15/16
Like everything Shep does, Amazing Business Radio is, well… amazing! I’ve been following Shep’s content for years, and he always delivers excellent advice on how to improve customer experience and customer service. Amazing Business Radio takes the content to another level, as you are able to hear...Read full review »
AdamCTS via Apple Podcasts · United States of America · 08/19/16
Shep, your infectious energy moves your guests into wonderful conversation. Probing questions and your own insights makes this show a true winner!
jas - Mere Mortal via Apple Podcasts · United States of America · 08/14/16
Shep brings his exhaustive knowledge about all things customer related and delivers it beautifully in this terrific show. Thanks Shep!
Bigcabguy via Apple Podcasts · United States of America · 08/12/16
This podcast is one I always listen to and I always learn something! Shep does a great job
ThomSinger via Apple Podcasts · United States of America · 08/12/16
When Shep asked me to be on his show I was really excited. After meeting him I knew he was incredibly smart, hard working, and a great networker; so I was honored that he asked me to be on his show. After listening to a few episodes it was clear that Shep brings out the best information, quickly,...Read full review »
Jeff Lesser via Apple Podcasts · United States of America · 06/28/16
Shep is an amazing interviewer, able to extract information that is pertinent to every level of business practitioner. His interviews represent a cross section of people that believe in all tenants of customer service, all seen through different perspectives. All interviews, just like his...Read full review »
CreativeAM via Apple Podcasts · United States of America · 05/09/16
Great podcast covering all aspects of Business life. Shep is a terrific interviewer.
CindyPass via Apple Podcasts · United States of America · 04/28/16
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