Disappointing Club Experience
I decided to pay for their content because I found it worthwhile. So I paid for an entire year of Club for $120.00. I had nothing but problems figuring out their feeds (they’ve made it complicated) and had issues with the podcast feeds as well. I contacted them through the email address on the Club site and crickets…waited two weeks and sent them another email and contacted them on Mastodon and crickets… No help or response at all from either of them. So, they’ll take your money but could care less if you aren’t getting what you paid for. I noticed two of the Club podcasts haven’t been updated in months either and a lot of the articles on the club feed (as best as I could get it to work) seemed to be the same as on the free site. It’s a poorly designed site and now, after this experience I feel it may be deliberately confusing. I’ve lost all respect for two guys I’ve been listening to and reading articles from for years. I went from giving them money to unsubscribing from anything they’re a part of. I’d ask for a refund but I guess when you never respond to your customer’s emails that rules out that option. So yeah, seriously disappointed in these guys.
ohdembein via Apple Podcasts · United States of America · 03/15/23
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