55: Moving Your Competition Out of the Way While Spending Nothing on Marketing with Ryan Welch
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Are you looking for ways to increase your profitability while spending less on marketing and customer acquisition? Are you running a business where differentiating yourself from the competition is downright difficult? Do you feel like the only way to build your brand and business is to spend ridiculous sums of money on marketing and advertising? If so, this episode is for you! Ryan Welsh—of Breezy Moving—is not a professional marketer or advertising guru. But he has used his expertise in creating relationships and focusing on his customers' needs (and their customers' needs) to generate more business than he can handle in the ultra-competitive moving industry. And he's done it all without spending a penny on marketing or advertising! Ryan shares his business secrets—including a deep dive into the financials and tips to become more competitive without spending a fortune on marketing. He tells us how he researches competitors and prices his services for maximum profit. He goes on to explain that no matter what your business is, expanding and fostering relationships is going to be one of the best ways to lower your customer acquisition costs, expand your customer reach, and grow your margins and bottom line. And make sure you listen to Ryan’s thoughts on how to hire and manage employees in an industry where there is a lot of turnover, as well as where first impressions matter most. Check him out, and subscribe to the BiggerPockets Business Podcast so you won’t miss our next show! In This Episode We Cover:How Breezy Moving was bornHow they've managed to get Realtor referralsHow Ryan markets by building relationshipsWhy logistics and delivery services are not going awayHow they price their servicesCalling competitors as market researchHow their margins are better because they don’t spend a lot on marketingHis thoughts on expandingHow he keeps good employeesMoving horror storiesAnd SO much more!Links from the ShowBiggerPocketsBiggerPockets Business Podcast 51: Business Opportunity Is Knocking… Answer the Door! With Nigel GuisingerLarry BatesCheck the full show notes here: http://biggerpockets.com/bizshow55
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