BPO Night Live is your dose of anything about the call center and outsourcing industry. We strive to engage and entertain the BPO community by bringing you not only fun topics, but relevant issues facing the BPO industry.
Time for another trip to the other side of the world, mga kaBEEPs! From the US we cross the pond to the British Isles where our friend Luke Maclean hails from! Let's get to know more about our British kaBEEP in this special UK series!
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Our US kaBEEP and ESL Teacher Sagan Rauscher returns this week for part 2 of our interesting chat about understanding US customers! Hear his tips for handling US customers and using English as a second language.
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Mga kaBEEPS, Season 2 is here with a fresh new look and new faces joining our BPO chikahan! For our season premiere, we're joined by college student and budding ESL instructor Sagan Rauscher! Find out more about him, his experiences in teaching English to people from outside the US, and what most...