In this episode of the Business Chat Podcast, I speak with Nigel Collin, a Certified Professional Speaker (CSP), author, and founder of the Ingenious Oz Project. Nigel talks about a topic every leader or business owner should know - how to have better business conversations. Communicating is often overlooked since everybody can do it, but an effective conversation creates a significant impact in business. Powerful conversations help build trust and form stronger relationships.  When organisations allow genuine two-way conversations to happen, they discover opportunities for success they never thought were possible. Time Stamps: Nigel's journey to becoming a speaker (00:57) Have we lost the art of conversation? (04:27) Real business conversations we need to have (07:20) Why we need to get better at asking good questions (09:30) How to gently back away from conversations (12:18) Setting difficult conversations to success (13:49) How to guarantee that everyone has a voice in conversations (17:32) Connect With Lisa Evans speakingsavvy.com.au Connect with me on Facebook and Instagram Connect with me on LinkedIn Connect With Nigel Collin www.nigelcollin.com.au  Connect with Nigel on LinkedIn & Facebook For full show notes visit: Businesschatpodcast.com.au