Trust isn't built overnight.  It's built one small action at a time.  But you can't control whether people trust you.    You can only control your actions, your follow-through,  and your willingness to take responsibility.   This week our guest is LinkedIn Top Voice Shane Hatton,  Best-selling author of two books:   > "Lead The Room – Communicate a Message That Counts in Moments That Matter" and  > "Let's Talk Culture – The Conversations You Need to Create the Team You Want."    And host of the podcast of "Phone Calls With Clever People," exploring leadership topics through conversations with thought leaders.   We go deep into trust or bust:  Find out:   How The Trust Bank Works > Trust operates like a bank account - deposits and withdrawals > Withdrawals cost more than deposits (about 10x more) > So do you earn it when only 25% of leaders give trust upfront?   What’s In The Trust-Building Toolbox > What actually builds trust? (It’s Not what you'd expect)  >It’s more than just leading by example   What About Digital Trust?  > Your trust journey starts long before you meet someone: > What’s the first layer?   > The second  and the third?    What  Happens When Trust Breaks?  > The secret = Context matters. > This is where it gets juicy! The Generational Trust Gap > We all carry an invisible rulebook of expectations: > The key: Make the unspoken spoken   The Bottom Line > What ISN”T communicated is felt.  > What's felt is interpreted.  > What's interpreted is often inaccurate.   Follow Shane:  https://www.linkedin.com/in/shanemhatton/   Get his books here: Let’s Talk Culture  Lead the Room