Ep. 20 - Meet Dru Armstrong: CEO of AffiniPay.
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(00:13) – “Welcome to the Legal Tech Frontier”: David Cowen introduces Drew Armstrong, CEO of Affinipay, discussing the rapid evolution of the legal technology market, Drew's background in law and business, and the impact of AI on the legal profession.   (01:25) - Revolutionizing Legal Practice Management: Drew delves into how Affinipay is transforming legal practice management for solo and small firms. Highlighting Ape's leading technology, ease of use, and customer service, Drew showcases how Affinipay ensures law firms operate efficiently while keeping focus on their clients.   (04:07) - Leadership and Vision at Affinipay: Drew shares her journey to becoming Affinipay's CEO and her personal connection to the legal industry. Her vision to expand Affinipay's offerings beyond payment solutions to comprehensive practice management and financial services is driven by a deep understanding of law firms' needs.   (06:29) - The AI Debate in Legal Tech: Drew provides a balanced perspective on the current state of AI in legal technology. She argues that while AI has the potential to significantly transform legal practices, its hype is both warranted and unwarranted, emphasizing the importance of foundational tech alongside AI advancements.   (12:22) - Evolution of Legal Careers: Reflecting on the shift from legal secretaries to IT professionals, Drew discusses the ongoing transformation of legal roles. She predicts that advancements in technology, especially AI, will not only disrupt traditional roles but also create new opportunities within the legal field.   (14:26) - The Future of Legal Work: Drew speculates on how AI and technology will redefine the tasks and responsibilities of associates and paralegals, emphasizing the enduring need for human judgment and oversight in the legal profession.   (17:32) - Expanding Access to Legal Services: Drew highlights the potential for technology to bridge the gap between the supply of and demand for legal services, making high-quality legal assistance more accessible and affordable.   (19:20) - Embracing Change and Opportunity: In a closing reflection, Drew urges legal professionals to actively engage with technological advancements to remain relevant. She emphasizes the unparalleled opportunities in legal tech for innovation and career development.   (21:28) - A Personal Note: Drew shares her passion for Fleetwood Mac, “Anytime someone says we're gonna do a Stevie Nicks SoulCycle class, you can just sign me up!”   Dru Armstrong is CEO at AffiniPay, a leading fintech company creating payment-based practice management tools. She brings over 17 years of experience in consumer and product technology development and management. She is a proven high-growth leader with a history of creating strong customer experiences while fueling technology growth and market expansions and leads with innovation, diversity and inclusion, and verticalized software.   David Cowen is a 20+-year industry veteran, the host of Careers in the Business of Law (CBL), and the founder of the Cowen Group, a legal services company connecting professionals in the business of law with high-touch opportunities to engage and move their careers from Now to Next. David hosts a weekly Cowen Café virtual gathering and a quarterly conference called The Summit on Legal Innovation and Disruption (SOLID). The Cowen community, a network of decision makers and executives in corporate legal software, practice, and services, is over 1,200 members strong.   Don’t miss a moment of CBL by subscribing here: https://open.spotify.com/show/0DXsQqRF4A69Apt0LhxmeQ https://podcasts.apple.com/us/podcast/careers-and-the-business-of-law/id1677153104
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