His passion for The Toyota Way, the Toyota production system and Kaizen evolved through multiple job rotations throughout Toyota during a 24 year tenure with the brand which included holding the position of General Manager Aftersales Operations at Toyota Motors Europe, General Manager Aftersales at Toyota Sweden and Regional Manager Sales and Aftersales at Toyota Deutschland.
He has spent over eight years with Al Futtaim Group in Dubai, three years of which were in the role of Managing Director Al Futtaim Automotive.
Ralf is currently in working in Doha in Qatar as Group Director of Aftersales for Jaidah Group.
It was my absolute pleasure to talk with Ralf about his career. As you'll see he is an incredibly warm and friendly human being and very open and generous in sharing his experiences. As well as allowing me to question him about the unique methods and culture used to powerful effect at Toyota, he was equally happy to talk holistically about the role his wife has played in his journey and the impact on his family of their international life. I am excited to give you the opportunity to get to know Ralf through his episode and I look forward to hearing what resonates with you.
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You can contact Ralf via LinkedIn
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Episode recorded on 1 August 2022