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rachelmcfaulp
Causon & the Customer
Join our CEO, Jo Causon, as she discusses all things customer service, with frank and open conversations on how we centre the customers in a complex and challenging business environment.
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Recent Episodes
In this week’s episode, Jo Causon sits down with Chief Economist and Head of Research at Panmure Liberum, Simon French, to discuss how a focus on customer service can lead to long term economic growth for the UK.
Music copyright: Kevin MacLeod
Published 11/19/24
This week, ahead of the busiest quarter for retail, Jo Causon catches up with Sainsbury's CEO Simon Roberts to chat about the importance of customer loyalty and retention in an increasingly competitive landscape.
Music copyright: Kevin MacLeod
Published 11/06/24
Published 11/06/24
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