In Episode 17 of Season 2 we've got the international leader and incredible Change Expert: Sarah Duffy. In this episode, Sarah- Enterprise Change Lead at SEEK, a seasoned professional with over a decade of experience in delivering business results through people, shares insights on creating people-centric approaches to change. The conversation delves into the challenges faced by business leaders in implementing new strategies and the crucial role trust plays in the process. Sarah emphasises the importance of fostering a culture where change is not imposed but co-created with the team, leading to successful outcomes. The discussion covers personal anecdotes, the impact of trust on individual wellbeing, and practical strategies to build and retain trust within organisations. Key Points: Introduction to Sarah's Journey: Sarah reflects on her career, spanning around 10 years, dedicated to delivering business results through people and creating human-centric change on a global scale. Creating Change Experiences: Sarah discusses the mission of creating change experiences where individuals feel empowered and engaged, emphasising the need for collaboration and input from all team members. Personal Insights: Sarah shares her personal interests, including family activities like singing and dancing, highlighting the importance of expressing one's true self. The Role of Trust in Change: The conversation shifts to the core topic of trust, exploring the three dimensions of Trust. Defining Trust in the Workplace: Sarah defines trust for us and what it looks and feels like. Building Trust: Sarah provides insights into practices for building trust within teams, including strengths-based assessments, regular check-ins, and creating a safe space for open communication. Addressing Burnout: The discussion touches on the importance of recognising and addressing burnout, with Sarah highlighting the role of data-driven insights, engagement surveys, and proactive measures to minimise stressors. Recalibrating Trust: In cases where burnout is observed, Sarah shares practical approaches to recalibrating trust, including open communication, vulnerability, and support from leaders and colleagues. Interview Insights: Sarah discusses her preferred interview question! This episode provides valuable insights into the human side of change management, emphasising the significance of trust, communication, and well-being in achieving successful business transformations. Will you be first to hear the next episode? Stay ahead of the change and help us to get the best guests on the show by subscribing & reviewing us today! Show Links: https://www.linkedin.com/in/sarah-clarke-duffy/ https://www.amazon.com.au/Power-Vulnerability-Teachings-Authenticity-Connection/dp/1604078588 www.changeittalent.com