The McKenzie Towne Continuing Care Centre has experienced the deadliest COVID-19 outbreak in Alberta. But some people say that their loved ones were killed by neglect at McKenzie Towne long before the pandemic even began. COMMONS: Pandemic is currently focusing on how COVID-19 is affecting long-term care in Canada. Featured in this episode: Breanne Sinclair, Shauna Parks To learn more: “'I'm numb': families beg for help as care home outbreak spreads” by Timm Bruch in CTV News Calgary “Grieving granddaughter exposes history of McKenzie Towne continuing care home by Jill Croteau in Global News “Nurses allege lack of cleaning and isolation contributed to deadly COVID-19 outbreak at Calgary care home” by Jennifer Lee in CBC News This episode is sponsored by Freshbooks This show was brought to you by our patrons. Please consider becoming a monthly supporter.    Additional music: “Unanswered Questions” and “Clean Soul” by Kevin Macleod and “I Am a Man Who Will Fight for Your Honor” by Chris Zabriskie, adapted.