Hi. This is Steve King, and this is Conversation with a Manager: Stories from the Frontline. Along with my colleague Betsy Hagan and our producer David Blindauer, our podcast explores the common and sometimes uncommon challenges facing today’s managers in the workplace. Our proposition is simple. Managers, particularly frontline managers, play an oversized role in the productivity of an organization and the engagement of team members. So, a manager’s successful performance makes a ton of difference. We are defining managers as anyone with responsibilities to look after the...