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Ipsos
Customer Perspective
An Ipsos Podcast
Customer Perspective is a weekly podcast aimed at all of you who are concerned, in some way, with helping your organisation deliver on its Brand Promise to customers; so whether you’re a Customer Experience practitioner, lead CX measurement and management programmes, head up Mystery Shopping, are responsible for the performance of channels, or functions, and their role in delivering customer success … then this podcast is for you.
Questions/Comments: [email protected]
www.ipsos.com
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Ratings & Reviews
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5.0 stars from 13 ratings
Recent Episodes
Ipsos’ Channel Performance teams partner with clients across the world to understand and measure channels and shoppers, to drive sales conversion. In our world of ‘convergent commerce’, they help improve performance across all sales and service channels – physical, contact centre, and digital –...
Published 06/09/23
Published 06/09/23
Many financial services businesses deploy external intermediaries in one form or another. These B2B (business to business) relationships are typically between the financial institution and external salespeople, advisors, agents, brokers, wholesalers and such like. In many cases, these...
Published 05/11/23
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See hourly chart positions and more than 30 days of history.
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See hourly chart positions and more than 30 days of history.
