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Tony Johnson
Customer Service Academy
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. ...
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Ratings & Reviews
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4.8 stars from 46 ratings
Pertinent. Common sense. Unpretentious.
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“Easy to listen to... anywhere. Good content that must be shared.”
Bimmad1 via Apple Podcasts ·
Canada ·
11/05/20
Great Tips & Advice I’m Customer Service
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“Tony, from one Expert to another, great content and subject matter to make any customer service representative better in there field !! Keep up the Awesome Work !!”
Customeriseverything1 via Apple Podcasts ·
United States of America ·
11/16/17
Great customer service training!
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“What I love most about Tony's show is his actionable content. I can build my next meeting quickly after listening to his show! It's fantastic! I subscribed right away not to miss his next show!”
BossKudaBoss via Apple Podcasts ·
United States of America ·
11/06/16
Recent Episodes
In this episode we will discuss 5 strategies to create a culture of customer centricity in your organization. In other words, let's keep customers at the center of everything we do.
Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.
- Start by prioritizing...
Published 04/22/24
Published 04/22/24
In this episodes we invite Peter Voss from Aigo.ai into the studio to talk about Artificial Intelligence and how it can reduce friction for customers and consumers.
Visit https://thetonyjohnson.teachable.com/ to invest in your sales team.
- Don't let the rulebook get in the way of creating...
Published 04/08/24
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