Dental Drills Bits Sandy Pardue & Michael Arias

How can cutting-edge technology streamline the entire patient journey in your practice? In this episode, Michael and Sandy sit down with Dr. Gina Dorfman, the visionary founder of Yapi, to explore how this comprehensive dental software solution is transforming the industry. Dr. Dorfman passionately discusses the latest Yapi updates, such as a sleek new interface, enhanced appointment reminders, and innovative tools like insurance verification, credit card processing by text, and two-way patient texting. Each feature is designed to streamline practice management, improve patient care, and boost the efficiency of your front office.

But that's not all—Dr. Dorfman shares her broader contributions to the dental community, including her active involvement in the Dental Gumbo Facebook group and a special offer for our listeners. Whether you're a dental professional eager to modernize your practice or someone intrigued by the latest advancements in healthcare technology, this episode is a goldmine.

What You'll Learn in This Episode:
What new features are included in the latest Yapi update and how they benefit dental practices How Yapi’s enhanced appointment reminders and internal communication tools work The advantages of Yapi’s insurance verification and text-based credit card processing How the two-way texting feature with patients can improve patient engagement
Ready to transform your dental practice with the latest technology? Listen in to discover how Yapi can elevate your practice to new heights!


Sponsors:
Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/
 
Mentions and Links:

Community/Groups:
Dental Gumbo Group
Dentaltown
 
Terms:
SAAS
 
Insurance Companies:
TDIC (The Dentists Insurance Company)
 
Practice Management Software:
Dentrix
Open Dental 
Eaglesoft
 
Products/Brands:

Invisalign
Starbucks
Amazon

Are you tired of complex billing structures and challenging patient finances? In this episode, we connect with Dr. Abby Neville, who has transformed her dental practice by leveraging the remarkable Plan Forward membership plan. This innovative package simplifies processes, cuts costs, and uncoils the often tangled world of insurance and payments for both patients and practitioners alike.

Dr. Abby takes us on a journey of transformation—a success story wherein she harnessed the Plan Forward initiative for enhanced savings and preventive care. We delve into the nitty-gritty of how the plan works, how easy it is to implement, and the impressive time and cost savings it offers. Hear from Dr. Abby as she underscores the paramount importance of patient well-being and why centering your practice on their best interests is the key to successful utilization of the membership plan.

What You'll Learn in This Episode:
An in-depth understanding of Plan Forward membership plans The simplicity and cost-saving nature of Plan Forward The role of treating patients well and focusing on their well-being in successful plan implementation The benefits of preventive care under Plan Forward Steps to implement the Plan Forward in your practice
Tune in to learn how you could potentially revolutionize your practice with your own membership plan!

Sponsors:
Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/
 
Mentions and Links:

Community/Groups:
Dental Gumbo Group
 
Organizations:
ADA

What is the KEY role front office staff play in a successful dental practice? In this episode, we dive into office management with Michael and Sandy. A conversation taking you behind the scenes of Sandy's recent Front Desk Pro and upcoming office management training seminar, this episode underscores the vital role live training and phone skills in your office.

Sandy gives us an in-depth look into the weighty importance of answering calls professionally and demonstrating empathy. The strategic approach to scheduling appointments is another element under the spotlight in this discussion. The duo also delve into the significance of having front office staff who are well-versed in the services a dental practice offers, the proper use of verbal skills, and how online scheduling can take your practice to a new height. So get ready to broaden your horizon in office management and enhance your dental practice to its utmost potential.

What You'll Learn in This Episode:
The benefits of live front office training in the dental industry. Strategies for effective and professional call answering. The importance of empathy in patient communication. Tips for efficient appointment scheduling. The role of service knowledge in front office management. The impact of effective verbal skills on patient experience. The value of online scheduling for improved efficiency. Don't forget to tune in and participate in this discussion, as you won’t want to miss these tips on improving your dental practice's front office operations!

Sponsors:
Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/

Mentions and Links:

Community/Groups:











Dental Gumbo Group
 
Events:
Front Desk Pro Seminar November 15th, 2024
 
Establishments:
French Quarter
Ritz Carlton
 
Brands/Products:
Ford Explorer
Zoom Whitening
 
Services:
CallRail
 
TV:
Saturday Night Live

Ever wonder how you can find the balance between longevity and vitality in the fast-paced dental world? This episode dives right into it with our guest Dr. Uche Odiatu, a wellness guru with a difference. A practicing dentist, certified personal trainer, yoga instructor, and undoubtedly charismatic speaker, Uche brings a holistic understanding of health and fitness. His unique approach helps us navigate towards optimal physical health and sharp mental clarity, with surprising insights into simple lifestyle adjustments and experiences with holistic remedies.

Dish out nutritional myths and embrace the seminal role of whole foods to support overall health; that's Uche's mantra. He brings clarity to complex nutritional concepts showing us how a well-informed approach to diet and health can work wonders. Alongside, he busts popular mythology around diets, proteins, carbohydrates, and even eggs! As they say, the proof of the pudding is in the eating, so pop in and savor the learning curve with Dr. Uche Odiatu.

What You'll Learn in This Episode:
Insight into achieving optimal physical health and mental clarity. How simple lifestyle adjustments can offer crucial health benefits. Understanding the role of whole foods in maintaining health. Dealing with nutritional myths and understanding misunderstood food items in your diet. The impacts of popular diets and the importance of a well-informed approach. Looking to redefine your health and wellness journey? Dive into this informative episode today, wrapped with inspiring insights and practical health advice that paves the way for a healthier tomorrow.


Sponsors:

Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/
 
Mentions and Links:

Community/Groups:











Dental Gumbo Group
 
Events:
Bulletproof Summit
 
People:
Richard Branson
Jeff Bezos
Kate Moss
Elvis Presley
Pat Riley
John Madden
Jamie Oliver
Mick Jagger
Gordon Christensen
Tom Brady
Ricky Gervais
Hippocrates
Kevin Hart
Albert Einstein
 
Products/Brands:
PEMF Mat
SAD Light
Virgin
Whole Foods
Albertsons
Oura Ring
Fitbit
Formula 1
 
Terms/Concepts:
Ergothioneine
REM Sleep
Dunning-Kruger Effect
Stephen Covey - Competence Model
 
Organizations:
American College of Sports Medicine
NSCA
National Institute of Health
American Academy of Pediatric Dentists
 
Mushrooms:
Reishi
Crimini
White
Oyster
Shiitake
 
Books/Publications:
Sapiens: A Brief History of Humankind
NY Times
 
TV/Shows:
Hells kitchen
 
Artists/Music:
The Rolling Stones
(I Can't Get No) Satisfaction

Want to know how to turn your dental practice schedule from stress-inducing to productivity-boosting? In this episode, Sandy and Michael tackle this very challenge. Drawing upon Sandy's extensive experience in training dental teams nationwide, they delve into the integral role of scheduling in balancing efficiency and patient satisfaction. Common issues like late appointments and broken down technology are recognized as catalysts for stress that many practices fall victim to, leading to a discussion on the necessity of a tailor-made scheduling system for every dentist.

As the discussion deepens, Michael highlights the importance of team involvement to ensure the success of a productivity-driven schedule. Defining clear-cut goals for each provider and striving for team alignment is emphasized, underscored by Sandy's belief in celebrating victories - no matter how small - and viewing setbacks as opportunities for reassessment and growth. Furthermore, they illuminate the need for tracking key stats like call numbers, appointment bookings, and time utilization, thereby cultivating an understanding of effective scheduling from an analytical perspective.

What You'll Learn in This Episode:
The significance of customizing your practice's schedule for improved efficiency and patient contentment. Identifying and rectifying common stress inducers within dental practice scheduling. The necessity of goal-setting for every provider and ensuring team alignment with these goals. How to use setbacks as a learning curve and the importance of celebrating victories. The effectiveness of monitoring key stats and how they contribute to achieving productivity goals. How approaching scheduling as you would a game increases motivation and makes goal achievement a collaborative effort.
Don't miss this episode and streamline your practice schedule for maximized productivity and minimized stress!


Sponsors:
Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/
 
Mentions and Links:

Community/Groups:











Dental Gumbo Group Events:
Front Desk Pro People:
Dr. Westerman Brands:
Energizer Bunny

What really makes or breaks a well-functioning team? Buzzing with insights and real-world advice, we lay bare an indispensable component of business success – Regular one-on-one meetings. Dive into this episode with Sandy and Michael as they unfold the multiple layers of importance these interactions hold. From honing effective communication, fostering deeper relationships, to inciting recognition and personal growth among employees, the effectiveness of these conversations shapes the dynamics of your business.

We delve into the significance of timely issue resolution, personalized training initiatives, and making room for these indispensable meetings. Discover how the simple act of note-taking and regular, thoughtful interactions, pave the way for a more harmonic and productive work environment. You’ll want to take notes as we dissect the critical role one-on-one sessions play in cultivating a positive practice culture and perpetuating employee satisfaction.

What You'll Learn in This Episode:
Why one-on-one meetings are crucial and how they can build stronger relationships Importance of addressing issues promptly The impact of regular interactions on the productivity How personalized training can enhance employee satisfaction Ways to effectively schedule and conduct one-on-one meetings.
Be sure to tune into this eye-opening episode to equip yourself with the indispensable tool that a successful business runs on. Remember, one-on-one meetings could be the missing piece in your business' success story!

Sponsors:
Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/

Mentions and Links:

Community/Groups:











Dental Gumbo Group Events:
Front Desk Pro Seminar April 19th, 2024 Brands/Products:
Apple Watch People:
Dr. Westerman