Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by…  Rachael Silvano, a seasoned community operations manager with a decade of experience in the field. Currently she works at Zapier, where she leads the Zapier Wizards Guild, a community focused on the intersection of AI and automation. Rachael was awarded the Community MVP by The Community Roundtable in 2021 and the Community Power User in 2022. Check out our new website for the podcast: https://podcast.digitalcommunityleaders.com/ Steadfast Collective: https://steadfastcollective.com Find more from Rachael Silvano: http://www.zapier.com