Welcome to the Digital Community Leaders Podcast, a conversation with community experts, diving into their insights and leaving you with actionable ideas. Today we’re joined by…  Brian Oblinger, a well known community consultant helping brands increase satisfaction, lower costs, and generate more revenue through the power of community. Brian has worked with the likes of eBay, Oracle, PlayStation, Sephora to name a few. Brian co-hosts the "In Before The Lock" podcast, where he shares insights on community management, customer experience, and leadership. He has spoken at numerous industry events, including the CMX Summit and more recently spoke at Led By Community Summit in London. Check out our new website for the podcast: https://podcast.digitalcommunityleaders.com/ Steadfast Collective: https://steadfastcollective.com Find more from Brian Oblinger: https://brianoblinger.com