On the show today, I am talking to Peter Cappelli, the George W. Taylor Professor of Management and the Professor of Education and Director for The Centre for HR, at The Wharton School.
Throughout the conversation Peter shares his extensive knowledge and research on the world of work, HR, and leadership and we cover a number of different topics that Peter, has unique insights on.
The impact of hybrid working on employees and employers and the effect this could have on people...
On the show today, I am talking to Abdul Hummaida, Chief Technology Officer at orgvue. Throughout our conversation, Abdul shares his perspective on the evolution of org design and workforce planning and the shift that companies are making, to more frequent and regular planning cycles.
We also discuss:
The importance of having access to real-time data that can support planning decisions and enable collaboration across different parts of the businessThe role of technology in supporting...
On the show today, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a Chief People Officer, for employees across more than 200 countries worldwide.
We also discuss:
The role of the Chief People Officer and the HR function in supporting organisational...
On the show today, I am talking to Ethan Burris, Senior Associate Dean for Academic Affairs and Professor of Management at The University of Texas at Austin, where we will discuss Ethan’s fascinating work on employee voice.
Throughout our conversation Ethan and I discuss the organisational dynamics surrounding employee voice and leadership.
In particular, we discuss:
What employees need to consider when giving feedback to their managers and selling ideas up the chain of commandHow managers...
On the show today, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources".
Throughout our conversation, Isabelle and Gabriele run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond.
Isabelle, Gabriele, and I also discuss:
What is foresight and how can techniques from the world...
On this week’s episode of the podcast, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams.
We also discuss:
The differences between running HR in a large company and a smaller startup environmentThe capabilities that HR needs to be successful in the futureHow to make sure that HR is always...
On this week's podcast, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents.
Throughout this episode, Loïc and I discuss:
How skills data can be used to improve employee experience and support successful talent managementHow advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previouslyHow skills data can be used for internal mobility and...
On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM.
Throughout this episode, Laura and I discuss:
How Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSMThe synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mindHow people analytics teams can...
On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience.
Throughout this episode, Jason and I discuss:
His thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus.Why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where...
This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without Jobs
In this episode we will explore, with John and Ravin, what they are calling a new work operating system, to help people to better understand the link between qualifications, learning...
This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever.
Throughout the episode, Placid and I discuss:
His perspective on how the people analytics field has evolved over the last decadeHow Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographicsThe new innovative model that Unilever has launched called, U-Work, that helps its workforce to work, earn, learn, and live differentlyThe impact of the pandemic on the...
This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation.
Throughout the episode, Hani and I discuss:
The use of neural thinking, neural technology, and predictive analytics to measure cultureHow to connect culture to business outcomes and demonstrate the value of...
This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM.
Throughout the episode Nigel and I discuss:
How the field of organisational behaviour has evolved over the last few years
What the value of the field is to the enterprise and what some of the new opportunities areThe capabilities that companies should build in organisational behaviour and how to...
This week’s podcast guest is Dr. Nancy Doyle, Chief Research Officer at Genius Within and Co-Director at the Centre for Neurodiversity at Work.
In our conversation, Nancy and I discuss:
That 15 to 20% of the population are neurodiverse,
so we are all managing neurodivergent people in our organisations, whether we realise it or notHow to build organisations that are inclusive to the needs of neurodivergent people, including the most important touch points in the employee journey that should...
This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis, who shares the work that he’s been doing to build a skills operating system for workforce planning at Novartis.
In this episode, René and I discuss:
Why having a robust skills ontology is so importantHow to incorporate internal and external skills data, in a single skills ontologyNovartis's approach to skills-based workforce planning with some examples of their targeted approachSpecific advice for...
This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from...
This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode.
Throughout this episode Melissa and I discuss:
The state of employee experience todayHow to measure the business...
This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business.
Throughout this episode, Steve and I talk about:
How the field of people analytics is evolvingBuilding an effective talent marketplace that functions in a hybrid work environmentThe transformation...
This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics:
How organisations and employees confront change during a crisis and taking an experimental approach to hybrid workThimon’s interesting perspective on why asking employees what they want during the crisis...
This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too.
HR’s journey from an inward looking function, focused on compliance,...
This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss:
The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolvingHow to design an excellent employee experience by thinking beyond personas to individual level wants and needThe relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid...
This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field.
Throughout this episode Anshul and I discuss:
The five pillars of...
This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years.
I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business.
Throughout this episode, Patrick and I discuss:
His brilliant article...
This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that.
As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we...