In this episode of The #DigitalDiplomacy Podcast, we talk to Nancy Groves who at the time of recording was Head of the Social Media Section at the UN Department for Global Communications in New York. Groves tells us about how a multilateral organization like the United Nations works with social media, how she and her team choose the topics the publish, the limitations and challenges they face in their daily work of communicating the UN and its priorities all around the globe, and how they plan and execute their big week each year in September when the UN General Assembly is in session. Since this episode was recorded – it took a little while to edit it this time… – Nancy has changed both jobs and continents and is now the Digital Strategy Chief for the UN Environment Programme in Nairobi, Kenya. She is an avid tweep and you can follow her at @Nancy_Groves. You can also follow her here: medium.com/@nancy_groves . Thank you for listening to this episode! If you liked it, please share it with others who are interested in the world of diplomacy and international relations in the 21st Century. We’ll be back as soon as possible with more interviews with interesting perspectives on the way diplomacy is changing, evolving, and adapting to the disruptive changes our societies are undergoing these years. The #DigitalDiplomacy Podcast is produced by the Embassy of Denmark in Spain. It is edited and hosted by Communications Officer Mikkel Larsen. Music by Bebeto, “Ambient Loop” ((CC) / freesound.org/people/bebeto/sounds/554/ ).