What happens at the end of an event can disproportionately impact our perception and memory of it. In this episode, we investigate the research behind the peak end pattern and how you can use this phenomenon to improve your own experience at work (and life).   Interested in one-on-one coaching? Learn more at roborman.com To support the show - visit our Patreon site and help keep the wind in the sails. For full show notes visit our podcast page   We discuss: Research identifying a peculiar aspect of how memories and impressions are formed; The peak end phenomenon is often portrayed as a bug in our operating system, but it can also be used as a feature; Michael Jordan was a master of finishing time; Focusing on a peak end can not only lead to a better memory of events, but possibly better patient care; Is there evidence that focusing on the peak end will improve job satisfaction and lessen burnout? Two types of peak endings.