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Joey Coleman and Dan Gingiss
Experience This!
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and...
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Ratings & Reviews
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4.8 stars from 53 ratings
Great examples of CX
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“It is a good source of CX success stories that I otherwise probably would have missed. Great inspiration and brought in a good way. Will definitely continue listening to other episodes.”
Evelien181 via Apple Podcasts ·
Belgium ·
04/03/22
Great podcast!
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“I’ve been enjoying this podcast the last two months. Relevant, varied and great perspective!!”
AKS66 via Apple Podcasts ·
Canada ·
03/19/18
Fun
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“I know "fun" is a chiche' word, but this podcast was actually fun to listen to. Very impressed with the audio too. Too many people get lost in not caring about the audiio.. Big mistakes. I really enjoyed listening to this, and I think it's around the perfect length.. You got in and out at the...”Read full review »
Pat's Own Review via Apple Podcasts ·
United States of America ·
03/07/18
Recent Episodes
Learn about the must-read employee experience book of 2023, the shocking stats behind the biggest challenge facing organizations today, and a method for enhancing your customer experience by focusing on your employee experience.
Bite-Sized Delight From the Episode:
• Never Lose an Employee...
Published 02/28/23
Published 02/28/23
Learn about how ChatGPT and other AI software can create an entire episode of Experience This, the best CX brands according to ChatGPT, and asking ChatGPT all the tough customer experience questions.
Bite-Sized Delight From the Episode:
• Empathy in Customer Experience - When asked to create an...
Published 02/21/23
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Do you host a podcast?
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See hourly chart positions and more than 30 days of history.
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See hourly chart positions and more than 30 days of history.
