Mediating conflict
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Description
Not many people enjoy conflict, and many of us avoid it as much as possible. We've never been taught the skills to feel comfortable with conflict or view it as a normal part of the human relationship cycle – harmony, disharmony then repair. Margie Hartley talks to Nina Harding, nationally accredited Mediator and expert in the area of dispute resolution, to understand why we hate conflict, what mediation looks like and why it works, and what behaviours and mindsets set us up for successful resolution of complex issues. See omnystudio.com/listener for privacy information.
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