In this episode of On Leadership with Scott Miller, the spotlight is on Howard Behar, the former president of Starbucks International and author of the book It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks. With over 21 years of experience at Starbucks, Behar shares his insights on building an organization that prioritizes people and values. From his early experiences in the retail business to his journey with Starbucks, Behar emphasizes the importance of servant leadership and the impact it can have on personal and professional success. Crucial Insights For First-Level Leaders: Develop your people into a high-performing team with these time-tested and proven insights.