Norman Tran is the Head of Design at Tradecraft, where he helps smart people going through professional inflection points figure out what's next while avoiding potential failures. Norman created emotional intelligence training at Mission U, a tuition-free college alternative that helps underrepresented adults get roles at companies like Spotify, Survey Monkey, and Accenture. He has facilitated Stanford Graduate School of Business’ flagship course on emotional intelligence. And he's helped Facebook bring accessible vocational skills to millions of professionals around the world through online micro courses.   After a two-year tour of duty in Silicon Valley as a product designer, Norman realized that the real bugs weren't in software, but they were in people. Since then, he has shifted from designing screens to designing learning experiences.   For more information, visit: http://Brandeis.edu   Resources: Learn more at tradecraft.com/ Medium: @norman_tran From the Dorm Room to the Boardroom is a production of Crate Media