Neo banks vs traditional banks: Are we witnessing disruption in the banking industry?
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Description
Can banks survive without caring about customers? Monzo Co-Founder and CEO Tom Blomfield, who challenged the current system with his digital-only bank, tells us what he thinks will give customer better choice, better service and better price. But do people feel secure keeping their money in these so-called “neo banks”? We ask Alice Truswell, an Oxford MBA student with experience in digital banking strategy.