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Gain Grow Retain
Gain Grow Retain
In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling.
This podcast is brought to you by Higher Logic.
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Ratings & Reviews
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5.0 stars from 86 ratings
Strategic CS Content
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“Sharing valuable information in digestible chunks! A must listen!”
Laliskey via Apple Podcasts ·
United States of America ·
11/07/23
Must listen!
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“Excellent podcast for anyone in business from SMB to enterprise.”
HBR!2 via Apple Podcasts ·
United States of America ·
03/01/23
Sr. CSM
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“Great content, as a CSM I love keeping up to date with thought leaders and industry insights, this is a great place if you’re looking for the same.”
jonstamp via Apple Podcasts ·
United States of America ·
02/23/23
Recent Episodes
Onboarding is arguably one of the most critical components of customer engagement and retention, so scaling it well is important.
This week, Brittany Soinski, Manager, Onboarding at Loom joins Jay Nathan to share how her team has tackled this program:
Created an onboarding team who is dedicated...
Published 12/18/23
This week, Jeff talks with Jake McKee, founder of Jake McKee Consulting about community's role in business. Jake shares some critical points for companies looking to bring a community program into their business model that help ensure it is more than just a 'nice to have' opportunity.
Community...
Published 12/11/23
Published 12/11/23
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