Reviews
☆
☆
☆
☆
☆
“Sharing valuable information in digestible chunks! A must listen!”
Laliskey via Apple Podcasts ·
United States of America ·
11/07/23
☆
☆
☆
☆
☆
“Excellent podcast for anyone in business from SMB to enterprise.”
HBR!2 via Apple Podcasts ·
United States of America ·
03/01/23
☆
☆
☆
☆
☆
“Great content, as a CSM I love keeping up to date with thought leaders and industry insights, this is a great place if you’re looking for the same.”
jonstamp via Apple Podcasts ·
United States of America ·
02/23/23
☆
☆
☆
☆
☆
“This is a must listen for any CS professional! Love the topics, and unlike a lot of other podcasts or webinars that focus on very surface level topics, they really drill down into actionable takeaways for the listener. I’ve recommended this to all of my friends and colleagues and will continue to...”Read full review »
John Papale via Apple Podcasts ·
United States of America ·
08/02/22
☆
☆
☆
☆
☆
“Love the episodes and community built around GGR. The conversations are real, not selling you ‘stuff’ and the tips actionable.”
Edanzica via Apple Podcasts ·
United States of America ·
07/22/22
☆
☆
☆
☆
☆
“The content in these episodes is easily worth thousands… and it’s free. If you are a SaaS leader tune in and don’t forget the notepad”
HillGamingCompany via Apple Podcasts ·
United States of America ·
06/02/22
☆
☆
☆
☆
☆
“Stumbled on this from the GGR community and I immediately used tips I heard internally and with customers! Mahalo for sharing your brains! :)”
Kaliko :) via Apple Podcasts ·
United States of America ·
04/05/22
☆
☆
☆
☆
☆
“Great podcast! I’ve been a longtime fan and was just a guest on GGR. Jeff is a great host and always brings out the knowledge.”
benjshap via Apple Podcasts ·
United States of America ·
01/26/22
☆
☆
☆
☆
☆
“Jeff and Jay, hosts of the podcast, highlight all aspects of tech and more in this can’t miss podcast! The hosts and expert guests offer insightful advice and information that is helpful to anyone that listens!”
malfoxley via Apple Podcasts ·
United States of America ·
11/16/21
☆
☆
☆
☆
☆
“This is one of the most insightful podcasts that I have ever come across! Jay and Jeff do such a great job of sharing their wisdom and I love how they lead meaningful conversations with guests who bring so much experience to the table. Highly recommend checking this show out - you won’t be...”Read full review »
ASobering via Apple Podcasts ·
United States of America ·
10/21/21
☆
☆
☆
☆
☆
“Loved hearing Jeff’s words about companies with good CSM strategy report higher profits. Thanks for making this. See you at office hours!”
Mariburon via Apple Podcasts ·
United States of America ·
08/04/21
☆
☆
☆
☆
☆
“I love the conversational style of the GGR podcast!”
KMonteiro7 via Apple Podcasts ·
United States of America ·
07/01/21
☆
☆
☆
☆
☆
“I love how this podcast really engages you in each episode. There is so much great insight on SaaS customer success.”
Marisa J2 via Apple Podcasts ·
United States of America ·
11/03/20
☆
☆
☆
☆
☆
“This is a great podcast on customer success, chock full of applicable insights to apply!”
Zizi JM via Apple Podcasts ·
United States of America ·
10/21/20
☆
☆
☆
☆
☆
“This show really dives into how you can work to retain and delight B2B SaaS customers, no fluff all actionable. Not to mention their insanely large catalog!”
Jfrye57395 via Apple Podcasts ·
United States of America ·
10/15/20
☆
☆
☆
☆
☆
“I listen to A LOT of CS podcasts and this one by far is the most tactical! The insights shared within each episode have helped me becoming a better CSM...faster. For example, their episode on being more strategic drastically helped me develop my discovery skills. Now I'm asking more...”Read full review »
Diana.DeJesus via Apple Podcasts ·
United States of America ·
10/15/20
☆
☆
☆
☆
☆
“I had an amazing opportunity to be interviewed on the Gain Grow Retain Podcast. This is simply the best podcast and community for Customer Success professionals around the world. Keep it up guys!”
Nickhtx via Apple Podcasts ·
United States of America ·
08/27/20
☆
☆
☆
☆
☆
“With deep CS expertise, Jeff and Jay have a ton to share themselves. But they do a great job of allowing that expertise to come to each episode through their guests - the questions, the responses, the conversations. The GGR title is a promise and the podcast delivers.”
ethanbeute via Apple Podcasts ·
United States of America ·
08/24/20
☆
☆
☆
☆
☆
“Genuine advice for CSMs from leaders who discuss actions, strategies that you can use internally and for the book of business you have. The range of topics mirrors a CSMs workflow, the content is relevant and specific. Highly recommend!”
liz vla via Apple Podcasts ·
United States of America ·
07/22/20
☆
☆
☆
☆
☆
“This podcast provides a plethora of new ideas to play with in the CS space. Weird time in life, yet a fun and exciting time to work in CS. These guys are making it even richer!”
Phil Weiss CS via Apple Podcasts ·
United States of America ·
07/09/20
☆
☆
☆
☆
☆
“This is a must listen too for every CSM for enterprise B2B. A lot of great ideas on what to ask and discussion openers.”
Alon rose via Apple Podcasts ·
United States of America ·
07/02/20
☆
☆
☆
☆
☆
“Jeff and Jay continue to bring forth quality content and meaningful guest conversations that incorporate real life business challenges and ways to consider how Customer Success harmonizes with internal and external stakeholders.”
Kleonormaf via Apple Podcasts ·
United States of America ·
07/02/20
☆
☆
☆
☆
☆
“I have been listening to Jay's podcasts for a while now, and they have great authenticity to them together with being filled with real nuggets of actionable insights. I am also slightly biased as I am lucky enough to have been a guest too on one episode and it was just a great conversation....”Read full review »
MattMyszkowski via Apple Podcasts ·
Great Britain ·
06/25/20
☆
☆
☆
☆
☆
“This is THE peer to peer community for Customer Success. Not just a listserv but an engaged and active community that you can learn from and grow with!”
SamHafeez via Apple Podcasts ·
United States of America ·
06/11/20
“Jeff and Jay are undisputed thought leaders in Customer Success because they listen so well to the community of practitioners, aggregate insights from the community, and connect the community to freely and openly collaborate on best practices. That’s why I listen regularly to the Gain Grow Retain...”Read full review »
jordan303 via Apple Podcasts ·
United States of America ·
06/03/20
“What I like most about this podcast is Jay and Jeff ask their guests to boil down their expertise to practical steps people in any CS-related roles can take.”
Lauren Mecca via Apple Podcasts ·
United States of America ·
06/01/20
☆
☆
☆
☆
☆
“The interview with Jane Graham was immensely valuable. Great podcast for anyone in Customer Success.”
Blaf24 via Apple Podcasts ·
United States of America ·
05/13/20
☆
☆
☆
☆
☆
“There is actionable insights for me as a leader. I’ve enjoyed the depth at which they talk but he tangible they make it.”
Patrick Reed's Ego via Apple Podcasts ·
United States of America ·
04/20/20
☆
☆
☆
☆
☆
“Really appreciate their look on the B2B SaaS market!”
cfrey_2 via Apple Podcasts ·
United States of America ·
03/21/20
“They have great variety and I’m able learn something new every time I listen!!”
JM Reviewa via Apple Podcasts ·
United States of America ·
03/20/20
☆
☆
☆
☆
☆
“I love the approach the hosts take to help me learn about all areas of Software and Customer Success! I always take away a great nugget from my listen!”
WillowMoe via Apple Podcasts ·
United States of America ·
03/20/20
☆
☆
☆
☆
☆
“talented, brilliant, incredible, amazing, show stopping, spectacular, never the same, totally unique. An incredible podcast!! Definitely recommend you listen”
pauldierksheide via Apple Podcasts ·
United States of America ·
10/01/19
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
See hourly chart positions and more than 30 days of history.
Get Chartable Analytics »
See hourly chart positions and more than 30 days of history.
Listen now
Links
Twitter
Facebook
Instagram
Patreon
Genres
Artwork or description wrong?
Request an update »
Updates may take a few minutes.
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
See hourly chart positions and more than 30 days of history.
Get Chartable Analytics »
See hourly chart positions and more than 30 days of history.
