Salesforce plans to hire 1,000 employees to expand its AI platform, Agentforce, aiming to reach one billion users by the end of 2025. The company launched Agentforce last month and currently employs over 72,000 people globally. The AI agents can operate independently, manage customer inquiries, and evaluate sales leads. Companies like Saks, Wiley, and OpenTable use this technology. Salesforce claims that Wiley has seen a 40% improvement in case resolutions with Agentforce. Salesforce CEO Marc Benioff emphasizes the positive response to Agentforce and differentiates it from Microsoft’s Copilot, citing concerns over Copilot's data capabilities and enterprise security. Learn more on this news visit us at: https://greyjournal.net/ Hosted on Acast. See acast.com/privacy for more information.