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Susan Pannozzo
Hospitality Academy
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Ratings & Reviews
4.7 stars from 47 ratings
Really interesting
As a hospitality student it's really interesting to hear the opinions and experiences of professionals of the sector.Read full review »
paty.tp via Apple Podcasts · Spain · 10/07/20
Whether you’re well established as a hospitality innovator, or just getting started carving out your niche within the industry - this is a must-listen podcast for you! Susan does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a...Read full review »
JoshCrist via Apple Podcasts · United States of America · 06/22/20
EP40 Crisis Management
Wow! Amazing! I loved this episode with Crisis Management Strategist - Melissa Agnes. Who would have imagined that we would be living out the scenarios in this content - just a month after the air date! You can now see which companies are “Doing Right By the People They Serve!” Well done Susan...Read full review »
travelfeet70 via Apple Podcasts · United States of America · 04/02/20
Recent Episodes
How To Create Defining Moments Without Breaking the Bank.   In a world full of cell phones, crystal clear video, and instant gratification, creating an impactful guest experience is harder than ever. The good news is there are still ways to create defining moments that connect with your guests,...
Published 10/03/17
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