This week on Hospitality Meets, we had the incredible privilege to sit down with Natasha Robinson, a torchbearer for a storied legacy in the restaurant industry. Natasha’s deep-rooted connection to hospitality comes from a lineage spanning generations, with her parents standing out as boundary-pushing restaurateurs. From her upbringing amidst the bustling energy of family restaurants to her contemporary role guiding young talents, Natasha’s journey is awe-inspiring! We cover JanuaryChanging trendsBeing Born into restaurantsGrowing up with your communityRejecting restaurants (And then being sucked back in)Getting Michelin StarsWinning 3 starsShoutingInterior DesignUnite the ClansCompetitions and the Gold Service Scholarship And so much more. 🌟 Tune in to hear more about Natasha’s inspiring journey and her vision for the future of hospitality! Enjoy! The Guest Natasha is a fourth generation restaurateur, worked Front of House for 40 years, in a family business, at the highest level, in London (Chez Nico, Incognico, Deca). She's now the other half of Serenata Hospitality (with Sergio Rebecchi). She and Sergio in run the 3 major FoH Competitions in the UK (AAE and MCA for RACA and GSS). She lobby's for the Hospitality Industry and gives motivational talks to FoH teams. They encourage, support and mentor young people in Hospitality whilst being ambassadors and advocates for the Hospitality Industry. Natasha is also a Director of Rye News and champion the Highstreet and independent businesses in her regular columns. Instagram - @Serenatahospitality The Sponsor Today’s episode comes to you in partnership with RotaCloud, the people management platform for shift-based teams. RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app. It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones. Try RotaCloud’s time-saving tools today by heading to https://rotacloud.com/phil This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy