Welcoming Pilgrims: Stories of Hospitality at the Basilica of the

Welcoming Pilgrims: Stories of Hospitality at the Basilica of the Sacred Heart

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This week, we sat down with Sue Montalbano, the previous coordinator of tours and hospitality at the University of Notre Dame’s Sacred Heart Basillica. Get ready to uncover the hidden stories behind the thousands of visitors welcomed to the Basilica of the Sacred Heart at the University of Notre Dame. From her stories of spontaneous visitors to the organized chaos of football weekends, Sue shares how she managed volunteer tour guides, created meaningful tour scripts, and ensures each vi...

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