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Clare Muscutt
Inspiring Women In CX
Hosted by Women in CX Founder and CEO Clare Muscutt, tune in as we share real-talk conversations between women working in Customer Experience and those influencing the CX agenda from the periphery too.
No longer rehashing the same old conversations, you can expect provocative discourse, increasingly meaty topics, and of course, plenty of debate as we seek to challenge the CX status quo and unleash the power of women to lead the way ahead – ensuring we don’t lose that human touch!
Listen now
Ratings & Reviews
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5.0 stars from 7 ratings
Huge Value
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“Clare brings out the best in all her guests to create an informative and entertaining show. Taking sisterhood to the next level.”
Bronwen GMR via Apple Podcasts ·
South Africa ·
07/18/21
Love it!
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“Am loving listening to this podcast and gaining some incredible insights into ALL the different facets of CX.”
katiehart07 via Apple Podcasts ·
Australia ·
02/07/21
A beautifully inspiring listen
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“What a great podcast!
It’s great to listen and learn from fellow female professionals and I love how easy listening the flow is, it feels like we are sat in a coffee shop, chatting away.
I can’t wait to hear more.”
Kate101010 via Apple Podcasts ·
Great Britain ·
07/10/20
Recent Episodes
Does culture eat strategy when it comes to customer service transformation? 🤔
Joined by Leonie Williams, Co-Founder of Customer Service Solutions Group, in episode #708, we explore the role of culture in delivering excellent service and experiences. 🤝
Having worked for global hotel chains Hilton...
Published 04/10/24
Published 04/10/24
Does the othering of women and minorities contribute to imposter syndrome? 🤔
Following our epic International Women’s Day event in London and expanding on the panel discussion that took place, in episode #707, we talk to Ewa Davenport, CX Senior Transformation Director at Kantar about systemic...
Published 03/26/24
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