The UN’s digital technology agency (ITU) launches ‘UN Virtual Worlds Day’ on Friday a pioneering event designed to integrate the metaverse – ‘an integrated ecosystem of virtual worlds’ – to improve how societies and governance work to greater benefit the public.  Virtual reality offers new opportunities for reaching the Sustainable Development Goals (SDGs), ITU experts believe, and the broader UN community sees tangible benefits if it’s used wisely. In an interview with UN News’ Anton Uspensky, Cristina Bueti, the ITU Focal Point on Smart Sustainable Cities and Counsellor for the Focus Group on the metaverse, explains how new technologies can improve lives, and help crack some intractable problems.