Sam revisits his chat with best-selling author Malcolm Gladwell about his book, Talking to Strangers: What We Should Know About the People We Don't Know. The book explores examples such as the arrest of Sandra Bland and the Stanford rape case as to why interactions with strangers often go so wrong. This episode was taped in front of a live studio audience at The George Washington University's Lisner Auditorium in September 2019. You can follow us on Twitter @NPRItsBeenAMin and email us at [email protected].