Today we’re continuing our series on revenue roles by exploring the world of customer success! Our guest is Maheen Memon. She’s an MBA 2010 alumni and a Sr. Customer Success Manager at LinkedIn. She’s also the co-organizer of a meetup group called Customer Success Toronto. You’ll hear her talk about what it’s like to be a customer success manager at a startup (Nulogy) vs a big tech company (LinkedIn), how to leverage your non-tech expertise as an asset, and finally, why customer success is a great gateway into roles like product management.