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Gowri Ramkumar
Knowledgebase Ninjas
Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
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Ratings & Reviews
Validating & Informative
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“Those of us in the support industry can sometimes feel overlooked or less valuable than our colleagues- even though we work just as hard and do just as much.
This podcast recognizes our impact and cuts to the chase: support is vital to business of all kinds! 5 stars and a big thank you to Gowri...”Read full review »
fharen95 via Apple Podcasts ·
United States of America ·
04/26/22
Great selection of speakers!
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“This is a great podcast, bringing an excellent selection of speakers! Giving insights on technical writing, managing knowledge bases and documentation, as well as optimising processes.”
JackiHann via Apple Podcasts ·
Australia ·
04/08/21
“Knowledgebase Ninjas is off to a great start. Interesting guests and fresh information about a market that is in someways very mature and in others hungry for innovation.”
Videate via Apple Podcasts ·
United States of America ·
12/17/20
Recent Episodes
In our recent episode on the Knowledgebase Ninjas podcast, Iga Koprowska highlights the importance of feedback mechanisms in documentation to better understand the users and enhance documentation quality. She explores how various research methods aid in crafting effective documentation.
Published 04/03/24
Published 04/03/24
Hannah Kahn, Technical Writer at Azion, discusses the importance of selecting the right framework and specifications for creating developer-friendly API documentation. She shares insights on how to choose the right API documentation tool.
Published 03/14/24
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