319 episodes

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

Leaders In Payments Greg Myers

    • Business
    • 5.0 • 12 Ratings

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

    Luke Voiles, CEO of Pipe | Episode 318

    Luke Voiles, CEO of Pipe | Episode 318

    In an age where financial technology is rapidly evolving, small businesses are often left grappling with outdated banking systems and cumbersome loan processes. The latest episode of the Leaders in Payments podcast presents an eye-opening discussion with Luke Voiles, the CEO of Pipe, who shares his story from his humble beginnings in Sherman, Texas, to the forefront of the fintech revolution.
    Pipe's business model is groundbreaking, focusing on integrating financing options within the software platforms businesses use every day. Voiles explains that traditional banking systems, with their rigid structures, are no longer adequate for the dynamic needs of modern enterprises. He envisions a world where accessing capital is as simple as clicking a button when issuing invoices or running payroll—a future where financial services are embedded within the tools entrepreneurs use to manage their operations.
     
     In sum, the episode paints a picture of a financial ecosystem that is more inclusive, efficient, and supportive of small businesses, with fintech companies like Pipe leading the charge in revolutionizing access to capital. It's a testament to the power of technology in democratizing financial services and empowering business owners to achieve their aspirations with the right tools and resources at their fingertips.

    • 39 min
    Rhett Roberts, Co-Founder & CEO of LoanPro | Episode 317

    Rhett Roberts, Co-Founder & CEO of LoanPro | Episode 317

    In a rapidly evolving financial landscape, technology continues to play a pivotal role in shaping how we manage and interact with money. This shift is most evident in the domain of loan management and digital banking, a topic discussed in our recent podcast episode featuring Rhett Roberts, the Co-Founder and CEO of LoanPro. The episode takes listeners on a journey through the intersection of loans and technology, revealing how this convergence is leading to more seamless financial experiences for consumers and institutions alike.
    The LoanPro platform was born from a need to manage diverse loan types more efficiently, emerging as a versatile solution in a field of specialized loan management systems. Its unique ability to consolidate the management of various loan types onto a single platform has not only improved user experiences but has also increased operational efficiency.
    Rhett's personal evolution is equally as compelling as his professional achievements. From earning his first income at a shooting range to venturing into car dealerships and ultimately into the tech space, his entrepreneurial spirit shines through. He also discusses his philanthropic work with the charity 'Become More,' linking his efforts in Cambodia to a broader vision of enriching lives. 

    • 42 min
    Adam Goller, EVP, Head of Fintech Banking at Cross River | Episode 316

    Adam Goller, EVP, Head of Fintech Banking at Cross River | Episode 316

    As the financial sector continuously evolves, it is vital to understand how traditional banking is merging with fintech innovation to craft the future of finance. In the latest podcast episode, we are introduced to Cross River, a financial institution that has not only witnessed but also contributed to this evolution. The episode offers an in-depth exploration of how Cross River, under the guidance of Adam Goller, EVP, Head of Fintech Banking has developed a unique niche at the crossroads of technology and traditional banking.
    The 2008 financial crisis is known for its destructive impact on the global economy. However, it also provided the impetus for innovation and the creation of new business models in the banking industry. Cross River was birthed during this tumultuous period with a vision to redefine banking by integrating cutting-edge technology into the traditional financial sector.
    The podcast highlights the need for a resilient ecosystem in modern banking—one that can withstand the pressures of regulatory changes and market fluctuations. Cross River's journey serves as a case study for other financial institutions navigating the convergence of fintech and traditional banking.

    • 25 min
    Rich Schalabba, Founder & CEO of Payment Integrity Partners | Episode 315

    Rich Schalabba, Founder & CEO of Payment Integrity Partners | Episode 315

    Unlock the secrets of protecting your company's bottom line with Rich Schalabba, the CEO of Payment Integrity Partners, as we dissect the crucial yet frequently ignored issue of financial leaks in the retail world. In our conversation, Rich peels back the layers of the payment landscape, revealing how his firm's cutting-edge technology and rigorous methods meticulously sift through mountains of transaction data to recover lost revenue for retailers. It's a masterclass in securing the financial fortitude of large organizations, ensuring that every penny is rightfully placed.
     
    Learn how Payment Integrity Partners is changing the game in the recovery audit industry, boasting a distinctive blend of deep client connections, bespoke audits, and proprietary technology that outmatches the competition. Rich divulges how their rapid audit process is not merely about reclaiming funds but is a strategic move towards fortifying future financial practices. 
    Rich also shares his professional journey and the passion that led him to found Payment Integrity Partners. His personal narrative is one of entrepreneurial spirit and dedication to excellence in service, a testament to the company's success and the value they provide to their clients.

    • 23 min
    Carey Ransom, Managing Director of BankTech Ventures | Episode 314

    Carey Ransom, Managing Director of BankTech Ventures | Episode 314

    The digital transformation of community banks is not just a buzzword; it's a vital pivot towards sustaining relevance and competitive edge in an increasingly tech-centric financial world. The latest episode of the Leaders in Payments podcast, featuring Carey Ransom, Managing Director of BankTech Ventures, provides a deep dive into this transformation.

    BankTech Ventures stands out by directly involving bankers in the investment process, ensuring the solutions not only fit the banks' needs but also resonate with the communities they serve. The organization acts as an R&D arm, navigating through the plethora of available fintech options to guide community banks toward top-tier, strategic solutions. This careful selection is driven by a dual focus on cost reduction and revenue enhancement, targeting both customer-facing and internal processes.
    The episode is a must-listen for anyone in the banking or fintech industries, as well as for those interested in how technology reshapes traditional business models. With a comprehensive examination of the state of community banking and the strategic use of technology, the podcast stands as a testament to the transformative power of fintech and the enduring spirit of community banking.

    • 31 min
    Zachary Martinez, CEO of PAYARC | Episode 313

    Zachary Martinez, CEO of PAYARC | Episode 313

    Ever wondered how a leader in the payment processing world thinks and innovates? Zach Martinez, the CEO of PAYARC, joins us to peel back the curtain on the intricate workings of digital transactions and customer relations. With a blend of Philadelphia grit and global savvy, Zach takes us through his formative years, from Boston University to the vibrant streets of Madrid, before steering PAYARC to $5 billion in annual merchant volume. He passionately discusses the bedrock of their success: a commitment to humanizing customer service in an industry where automated responses have become the norm, and how their new payment facilitator product is set to redefine the market.
    Beyond the technical aspects of payment processing, Zach shares his commitment to a philosophy known as extreme ownership, inspired by former Navy SEAL Jocko Willink. This philosophy, according to Zach, is the cultural bedrock that has allowed PAYARC to cultivate resilience and accountability at every level of the organization. By championing a mindset that encourages employees to embrace and learn from failure, Zach fosters an environment of continuous improvement and leadership development.

    • 20 min

Customer Reviews

5.0 out of 5
12 Ratings

12 Ratings

vlvarnell ,

Very Insightful

Great start to this series. Very insightful to hear about Brian’s journey in the payments industry. Looking forward to the next episode.

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