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E101: My thoughts on former Boeing Quality Manager (John Barnett) interview prior to death

In episode 101, I share an interview clip from John Barnett, former Boeing Quality Manager, as he discusses the culture of quality that might explain the recent airline issues. He was found dead while he was giving a deposition about his former company, but I don't go into those details. I wanted...

Published 03/27/24

E100: How 6 M's and Fishbone (Ishikawa) or Cause and Effect Diagrams Can Help Reduce Water Consumption Usage in your Company

In episode 100, I share a segment of a Lean Six Sigma Green Belt training course I conducted, where I went into details about the Fishbone Diagram and the 6 M's, and I thought you might find it useful. When you are trying to uncover possible causes of a problem, using the 6 M's with a Fishbone...

Published 03/05/24

E99: Excerpt from the book, "Lean Six Sigma for Good - Lessons from the Gemba (Volume 1)"

In episode 97, we released an excerpt by Elisabeth Swan from "Lean Six Sigma for Good: Lessons from the Gemba (Volume 1)" This is an excerpt from the audiobook version Volume 1. I share the story of running a small nonprofit organization in Portland, called Recycling Advocates (now called...

Published 02/20/24