I was recently asked about the difference between PDCA and PDSA. I had heard some new information from another podcast, and dug into one of the references to learn more about it. In this episode, I read through a paper from Ronald Moen that provides a good historical perspective. Note: I mispronounced Charlie Protzman's name in the audio. Apologies!
Foundation and History of the PDSA Cycle - Ronald Moen
Podcast Interview with Charlie Protzman and Patrick Adams
Creative Safety Supply
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