Episode 004 - Boosting operational efficiency
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Description
Airport operations came to a standstill so that the impact of Covid-19 could not only be felt, but also seen. Nevertheless, a standstill creates an opportunity to re-evaluate processes in order to re-start in an efficient and lean way while not “over-reacting” and not making processes redundant. In this podcast, Elena Plaumann and Dennis Uderhardt give us an insight about what “over-reacting” could mean, how efficient processes pave the way for new revenue resources and why resource management plays an incremental role for the upcoming airport operations. Host: Florian Schwendner, Senior Consultant Experts: Elena Plaumann, Consultant and Dennis Uderhardt, Associate Consultant
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