Ecommerce success isn’t just about getting more folks to order more products online; the ability to deliver the soaring volumes of orders in an efficient and customer-friendly manner is, of course, an essential ingredient. That’s where a company like Ninja Van, a Singapore-based express delivery provider with operations throughout Southeast Asia, plays a key role. In a recent episode of McKinsey’s The Venture podcast, Ninja Van’s CEO and Co-Founder Lai Chang Wen spoke to Associate Partner Andrew Roth about innovation drivers in the express logistics sector, the importance of excelling at your core business before branching out, and the challenge of maintaining a competitive differentiator. Please enjoy this special guest episode of McKinsey on Startups.