Peter Grasso and Florian Feichtner talk to Marcus Schmidt about how the clinical support they provide increases reliability: they work in multidisciplinary teams to aid clinicians along the entire patient pathway, answer questions, make expert recommendations, and provide training. Weblinks: ...

MED-EL’s audio processors have low average monthly repair rates, but sometimes issues do arise. Audiological scientist Katherine Wilson, Peter Konecny, and Manfred Pieber discuss design aspects that keep this number low - such as analyzing weakness in devices that do break and improving them with...