Phoenix Children’s is making a concerted effort to empower its clinical leaders to provide exceptional care by creating a culture that encourages collaboration, transparency and innovation. In this new podcast, Dr. Jared Muenzer, chief physician executive at Phoenix Children’s, shares the strategy behind building strong clinical teams and the positive impact it's having on patients.

Environmental regulations and energy requirements in healthcare are continuously evolving. Trane’s Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how healthcare organizations can stay compliant and invest in future-ready technology while minimizing costs. 

Fifth Third Bank is addressing critical challenges in revenue cycle management following its acquisition of Big Data Healthcare, a technology solutions provider for healthcare payments and remittance. In this episode of Healthcare Insider, Dee Harding, Chief Product Officer of Fifth Third and Big Data Healthcare, and Connor Craven, Business Analyst, describe how automation is advancing healthcare finance visibility and accuracy.  Listen to the full episode below. 

Robert Meyer joined Phoenix Children’s in 2003 and is credited for the rapid turnaround of the hospital’s finances and its successful growth under his leadership. This year, Phoenix Children’s opened a second hospital and plans to open a third next year. In this new podcast, Meyer shares the strategy for Phoenix Children’s including: Unique aspects to expansion in the booming Phoenix area How the health system is leveraging partnerships Big risks that paid off during his career

Healthcare leaders often see utilities as a cost center. But what if they can be a source of savings? Trane’s Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how building upgrades such as automation can help hospitals reduce utility expenses while enhancing patient safety. Fetch explains that HVAC, which represents about 65% of the utility spend in a hospital, is one area with massive potential for cost savings. Additionally,...

AdventHealth is redesigning its systems to be more longitudinal, holistic and effective at cultivating patient engagement early in the care journey. This entails rethinking front-end primary care, as well as care delivered in the home. David Banks, group CEO of AdventHealth’s primary health division and chief strategy officer, goes in-depth about this approach to advancing care delivery through a comprehensive, whole-person lens. Banks also explains how AdventHealth has engaged its...

Limited resources shouldn't stop healthcare organizations from investing in facilities as care demands shift, infrastructure ages and environmental sustainability takes hold. In this episode of Healthcare Insider, we explore how to balance facility investments with other pressing demands facing healthcare leaders. Join industry experts Mark Kenneday, director of market strategy and development for healthcare at Gordian, and Charles Clay, director of support and ancillary services at...

Many hospitals and health systems have aging infrastructure, which presents challenges as the industry invests in environmental sustainability initiatives. In order to effectively establish a sustainability program, it's essential for healthcare leaders to critically evaluate their facilities portfolio. Mark Kenneday, director of market strategy and development for healthcare at Gordian, lays out how to successfully build a sustainability program at healthcare organizations, including key...

Many health systems are optimizing specialty pharmacy operations as a strategy to improve patient care and drive margin growth.  In this episode of Healthcare Insider, Cardinal Health’s Laura McIntire-Hansel, director of revenue cycle development, and Michael D. Brown, vice president of managed services, explore strategies for navigating complexities in the specialty pharmacy arena, such as getting authorization from insurers or connecting patients with treatment affordability programs. ...

Workforce shortages remain a top concern for healthcare organizations. In order to meet patient demand, providers need to focus on new and innovative approaches. Leora Westbrook, president of workforce strategy and optimization at AMN Healthcare, explains the key tenets of a successful and effective workforce management strategy, including the important role of data and predictive modeling. Westbrook also shares examples from healthcare organizations seeing lower turnover and cost savings...

Amid growing pressure for healthcare organizations to embrace environmental sustainability, addressing emissions directly from facilities is key, with data showing it makes up about 17% of the industry’s carbon footprint. In this new podcast episode, Mark Kenneday, director of market strategy and development for healthcare at Gordian, explains how healthcare organizations can begin their environmental sustainability journey today. Tune into the podcast where he shares: Common...

Amid fierce competition, healthcare organizations must embrace new methods for sourcing and engaging top candidates. The latest episode of Healthcare Insider features David Ellis, head of healthcare sales, North America, at LinkedIn, joining us to discuss hiring in the face of clinical talent shortages and the ways in which LinkedIn supports healthcare professionals and talent leaders.  Ellis shares insights on job search and engagement activity among the nearly 8 million U.S. healthcare...

Most technology innovation in healthcare has so far focused on clinical decision-making, overlooking operational functions. As a result, hospitals and health systems still face inefficiencies and waste, leading to financial constraints, poor patient health outcomes and high staff turnover. In this podcast, featuring Rom Eizenberg, the chief revenue officer of Kontakt.io, we discuss how healthcare providers can leverage technology to unlock the patient journey — and everything else — to...

Direct sourcing has emerged as an effective staffing solution for hospitals and health systems as they continue to face labor shortages, competition for talent, and financial pressures.  In this podcast, Richey Brownfield, vice president of enterprise solutions at AMN Healthcare, describes:  The key tenants to successful implementation of direct sourcing How to integrate direct sourcing into your organization’s current workforce management strategy Common challenges providers face when...

In the year ahead, the value-based care landscape is expected to be more challenging for healthcare providers as new regulations from the federal government take effect. A key strategy to manage and thrive in this increasingly complex environment is leveraging technology.   In this episode, Dr. Matt Lambert, chief medical officer of Curation Health, will detail best practices for healthcare leaders to implement technology that will help ease the transition to value-based care, describing...

Attracting and retaining quality clinical talent will remain a top focus for healthcare leaders in 2024. In this episode of Healthcare Insider, Robert Crowe, founder of Matchwell and executive vice president of per diem and local workforce strategies at Medical Solutions, outlines strategies to better utilize the existing workforce while appealing to new local professionals. He delves into considerations for leveraging AI in the hiring process, meeting candidates’ needs and creating a...

Value-based care programs are not immune to the challenges the healthcare industry experiences with data, as providers overwhelmingly struggle to leverage the right data, at the right time to realize better patient outcomes at a lower cost.   To solve this issue, healthcare providers should take a data minimalist approach, which focuses on seamlessly presenting frontline caregivers with only the relevant, actionable data they need at the point of care.  In this episode, Kevin Coloton,...

Today’s healthcare consumers expect a seamless experience free of confusion, frustration and delays -- barriers that affect not only the patient, but payer and provider employees as well. In this episode of Healthcare Insider, Robert Connely III, healthcare market leader at Pegasystems, and Jennifer Zellinger, vice president of product development at enGen, share how they proactively engage patients and members across all channels of communication.  They also discuss the potential for...

Automation and artificial intelligence can help healthcare organizations navigate staffing shortages while maximizing financial outcomes – if personnel are trained and skilled appropriately. In this episode of Healthcare Insider, Susan Gurzynski-Wells, director of product management at HealthStream, discusses opportunities for AI to be leveraged in revenue cycle management, along with strategies for ensuring the workforce is prepared to use these technologies most effectively.  She also...

Innovations in technology have enabled the creation of point-of-care ultrasound, which allows clinicians to gather images at the first patient assessment, improving care quality by reducing wait times for diagnosis.   Despite the benefits of point-of-care ultrasound, wide-scale adoption hasn’t been achieved, with many providers still using traditional standards of care — for example, the chest x-ray for lung assessment.  In this episode, Dr. Davinder Ramsingh, vice president of clinical...

There is an ongoing war for talent in healthcare. Employees are reassessing how, where and how they work. In order to withstand the changing nature and uncertainty of today’s workforce, healthcare leaders must be agile.  In this podcast episode, John Rothwell, senior vice president of enterprise and strategic solutions at AMN Healthcare, describes how healthcare organizations can create a workforce management strategy that responds to evolving demands.  He also shares the important role of...

The healthcare supply chain continues to face repercussions from the COVID-19 pandemic, with shortages of vital raw materials leading to disruptions in pharmaceuticals and other essential products.  In this episode, Jon Pruitt, senior vice president of CHC Supply Trust, joins the podcast to explain innovative practices community hospitals should implement to respond to supply chain concerns, emphasizing the importance of partnerships with distributors, group purchasing organizations and...