MORE Podcast - METRO Wholesale to the Max Bernd Rodde, METRO AG Internal Communications

Here's the latest dish from METRO's MORE Podcast kitchen! I'm serving you a great menu with everything your heart desires: fish, meat and fruit & vegetables - in other words, the Ultra-Fresh assortments at METRO and MAKRO. Join me and my guest, Emmanuel Langdorf, Vice President Global Ultra-Fresh Management at METRO AG, on a tour through the METRO wholesale store in Düsseldorf. And find out what impact changing customer behaviour and climate change have on our sourcing at METRO and how we still manage to keep product availability, quality and prices stable. Enjoy the new episode, everything is 100% home-made and cooked with love!

How do we convince our customers to purchase more and more often at METRO? In the latest edition of MORE Podcast, I talk to Gilles Babikian, Vice President Sales Excellence at METRO AG, about our sCore strategy and the development of our global sales organisation. He reveals how our multichannel approach gives our customers the choice via which channels they want to purchase our products and how we are transforming from a pure product supplier to a partnership-based solution provider.
You will also get to know Gilles personally and find out what Sound Souvenir he has brought us. Have fun listening! 🎧

Trust, understanding and knowing your partner's needs - that's what makes a good relationship. What counts in life naturally also applies to a stable business relationship. In this episode of MORE Podcast, I talk to Tino Hölters, Head of Customer Relationship Management (CRM) at METRO AG, about how METRO uses a variety of data to provide its customers with the best possible support. You can also find out how CRM is playing a key role in shaping the future of wholesale, as well as the challenges and exciting steps METRO still has ahead of it on the road to optimising customer relationships. Have fun listening!

Can METRO achieve the goals of its sCore strategy and be a responsible and sustainable company at the same time? A clear "yes" is the answer given by Ivonne Bollow, Senior Vice President Corporate Responsibility & Public Policy at METRO AG, in this episode of MORE Podcast. In fact, she goes one step further: achieving METRO's sustainability goals is an important contribution to the company's growth strategy. How we achieve our climate and sCore targets and actively represent the interests of our customers at the political level is the topic of this edition of MORE Podcast - Wholesale to the max.

In this episode of MORE Podcast - Wholesale to the max, we take another comprehensive look at METRO's sCore strategy and talk about the delivery business as one of the growth drivers of the company. My guest Joachim Lindner, responsible for the Multichannel Network Transformation at METRO, gives us a deep insight into the future of our wholesale stores and how they are preparing for the delivery business of tomorrow.
METRO is currently creating the conditions for the targeted tripling of delivery sales by 2030. In future, the METRO and MAKRO locations will not only work as traditional wholesale stores, but also as logistics warehouses for the delivery of our hospitality and trader customers.

We take you into the exciting world of procurement at METRO! Every year, we source around €2 billion worth of products for our customers. In this episode, we reveal how we provide our professional customers in the hospitality industry and smaller retailers with a tailor-made assortment. Also learn how our sCore strategy ensures that our products are always available and how we continue to increase the share of METRO's high-quality own brands. Therefore, Bertrand Mothe, Chief Procurement Officer at METRO, is my guest in this episode of MORE Podcast - Wholesale to the max.