Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-72/ Guest: Yigal Behar Company: 2Secure This week’s guest is Yigal Behar with 2Secure out of the New York City area. Yigal came to the US from Israel where he had an IT consulting firm and also worked at a company providing security services. Taking his enterprise expertise to the US, he decided to open up a consultancy to help smaller businesses be more secure. Yigal doesn’t like to place his business...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-71/ Guest: Larry Bianculli Company: Contemporary Computer Services, Inc (CCSI) This week’s guest is Larry Bianculli, managing director,  with CCSI who provide MSP and MSSP services in the New York City/Long Island area. CCSI (which stands for Contemporary Computers Services) has been around since 1974. CCSI has always been focused on services, the founders coming from IBM. CCSI has a range of customers from...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-70/ Guest: Nigel Moore Company: The Tech Tribe This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007. Starting as break-fix, it took a few years to convert everyone to MRR but along the way, he learned quite a bit. Nigel has documented what he learned in a book he...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-69/ Guest: Andrew Lassise Company: Rush Tech Support Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company. While the company didn’t last long, they had managed to get a large...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-68/ Guest: Thomas O’Brien Company: IDEOLITY This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988.  While it took Thomas and his partners about 3 years to settle on IT services, they have been going strong ever since. In 2008 they changed the name of the company to IDEOLITY to better reflect what they do and it’s also much shorter...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-67/ Guest: Phillip Poarch Company: Tolar Systems This week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model. After educating their customer base on the MSP model they’ve had great success...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-66/ Guest: Eric Rieger Company: Webit Services This week’s guest is Eric Rieger from Webit Services out of the Chicago area. In business since 1996, Webit actually started under a different, less fortunate name which Eric explains. Eric had a few different careers before starting Webit which helped him to prepare for running his own business. Besides MSP Webit also helps companies with business intelligence...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-65/ This week’s guest is Dan Sadlis out of Gulf Shores, AL. Dan runs Tech Solution, focused on both break-fix and MSP. Because of his location in the Gulf Coast, a lot of his customers are seasonal but he also has managed customers. He only considers himself doing true MSP for the past 3-4 months since he just recently acquired his software stack but he’s been doing services for over 2 years. Dan has enjoyed...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-64/ Guest: Esther Deutsch Company: RCS Professional Services This week I am joined by Esther Deutsch from RCS Professional Services in New York City. Esther is the Operations Manager at RCS and she gives some great insights into her role and also about a peer group she’s forming aimed at MSP marketing professionals (more information on that down below). Started in 1999 by Jeffrey Tebele, RCS Professional...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-63/ Guest: Nancy Sabino Company: SabinoCompTech This week’s guest is Nancy Sabino with SabinoCompTech out of Houston, TX. Nancy is the CEO and co-founder of SabinoCompTech, her husband, Angle, is the other co-founder and also the COO. Their getting started story is very interesting and they even feature it on their website. In business now for 10 years, Nancy says they’re basically on version 3.0 of their...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-62/ Matt Lewis is a technician for CMIT Solutions of Cincinnati, Northeast. Matt has been working in the MSP business for several years, starting at an MSP while still in college. Matt enjoys MSP work and the variety it provides and is onsite with customers most of his time. Matt is active on Reddit and Discord MSP channels and likes the help they provide through the community. CMIT Solutions is a...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-61/ Guest: Josh Strzalko Companies: Spiderhost and Eleet Technologies Josh started his business, Eleet Technologies, in 2004 after working for a dial-up internet service provider. Eleet started as an IT company but over the years evolved more into a development company focusing on websites and other services. Recently Josh acquired a local MSP hosting company, Spiderhost, and plans to bring the 2...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-60/ Guest: Marvin Bee https://www.linkedin.com/in/marvin-bee-5a775a5/ Company: MB Systems http://mbsystems.net/ My guest this week is Marvin Bee of MB Systems in Ft. Lauderdale, FL. Marvin has been in business for himself for over 20 years. Marvin initially got started because he saw an opportunity at his previous employer that his employer didn’t want to pursue. While Marvin has been successful, his...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-59/ Guest: Tony Tsao Company: Purplo  This week’s guest is Tony Tsao with Purplo out of Vancouver, BC. Tony starts off by explaining his company name (hint: red and blue make purple) and then we jump into the interview. Tony has a background in programming but he’s also a CPA and he uses technology to help customers with the business processes. Tony typically starts working with customers on...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-58/  Guest: Gilles Gozlan Company: TeamReso  Gilles is the president of Paris based TeamReso. In business for 10 years, TeamReso has also launched a few other companies including CloudReso (MSP, CloudBackup) and SysReso (customer development). With the EU adopting the General Data Protection Regulation (GDPR) backup has now become a very sought after service in France. Previously small businesses may not...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-57/  Guest: Nate Sheen Company: DataCom Technologies This week I am joined by Nate Sheen out of the greater Cleveland, OH area. Nate has owned his own MSP, DataCom Technologies, for over 4 years now and having great success by focusing both on residential and commercial customers. Nate has all his customers on a month-to-month contract, even his residential customers which is great. Nate had a few...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-56/  Guest: Brian Helwig Company: MSP360 This week I’m happy to be joined by Brian Helwig, the CEO of MSP360 (formerly CloudBerry Lab). In case you haven’t heard, CloudBerry Lab is now MSP360. Brian and I previously worked together at Veeam where we had office next to each other. When I heard Brian was joining CloudBerry I was excited to work with him again. In this episode we start off talking about...

 Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-55/  Guest: Bob Coppedge Company: Simplex-IT Bob Coppedge is back and he has a new book. You may remember Bob from episode 33, Monthly Recurring Relationships where we talked about his MSP, Simplex-IT, and he also mentioned that he was writing a book about Co-Managed IT. The book is now available and I highly recommend it if you’re looking to grow your business in an area you may have thought there was...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-54/  Guest: Dave Davenport Company: MotherG MotherG started out in 2006 as a pure play MSP serving the Chicago area (and now expanding to Milwaukee). Over time they’ve gone through several changes, including rebranding to what they’re known as now, MotherG. Dave shares the story of how they picked the name and what it means to them. With such a unique name Dave says that it helps people to remember who...

 Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-53/   Guest: John Kulas Company: undisclosed  This week is a special episode where I have a security expert, John Kulas, join me to talk about security. John has spent a lot of time on the security side working for different companies. While he doesn’t work for an MSP he does have some great tips for MSPs (and others) when it comes to security. John talks first about his experiences in visiting cloud...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-52/ Guest: Dawn Sizer Company: 3rd Element Consulting  Dawn owns and runs 3rd Element Consulting in central Pennsylvania and she’s expecting some big growth this year. Some of the verticals they focus on are law enforcement and legal. Having spent time in the male dominated tech industry, Dawn decided that it was time for her to start her own company almost 14 years ago. 3rd Element started out as MSP...

Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-51/ Guest: Corey Kirkendoll Company: 5K Technical Services Corey runs 5K Technical Services out of Plano, TX. 5K specializes in engineering/architecture firms but also does work with local non-profits. Having spent time working for some big tech companies, Corey decided it was time to branch out on his own and start up 5K. While Corey started his career on the technical side, he eventually chose to focus...

 Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-50/ Guest: Hank Holbrook Company: Bluesky Technology Solutions Most MSPs on the show offer a range of IT services to small businesses in a particular geographic area, Bluesky Technology is a bit different, they offer one service nationwide. Hank tells me about how focusing on just the one service has helped Bluesky be successful. By partnering with software companies that serve small business, Hank has...

 Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-49/ Guest: Bob Wardlow Company: Cortland Computer Systems Starting out in 1982 selling dedicated $12,000 word processors to law offices, Bob quickly saw the change in the landscape as personal computers became prevalent. Leaving sales and starting Corland in 1993, Bob did maintenance and break/fix for many years before transitioning to managed contracts. Bob has also carved out a specialty in...